Hi @despots. If you want to know if you’re on the new firmware, run the pi-top devices command into the terminal and it should say which version you’re on.
We have the specs of the fan our knowledge base that you can find here. If you are still having major problems. Contact us on our support email support@pi-top.com and we can look at further solutions or possibly a replacement.
The spec is very incomplete. What is the exact voltage and current requirements? A model number or manufacturer would be great.
The terminal output I get is
HUB =================================================================================================================
pi-top [4] (v0.4)
PERIPHERALS =========================================================================================================
[ ] pi-top [4] Foundation Plate
[ ] pi-top [4] Expansion Plate
[ ] pi-top Touchscreen
[ ] pi-top Keyboard
[ ] pi-topPULSE
[ ] pi-topSPEAKER (v1) - Left channel
[ ] pi-topSPEAKER (v1) - Mono
[ ] pi-topSPEAKER (v1) - Right channel
[ ] pi-topSPEAKER (v2)
[ ] pi-topPROTO+
Is the hub v0.4 the version I should be looking for? Is it up to date? If not how do I update it. It seems my internal speaker is making constant white noise, which “amplified” the perception of fan noise. Any ideas?
Hi @despots could you send a photo of your pi-top [4]? Please remember to hide any and all personal info in the photo. In your photo try to include the top of the pi-top and the side showing all of the ports. I’ll also message you separately for the serial number on the underside
I had thought you might have been shipped a prototype version but it all looks fine.
We’ll arrange to have it collected and investigate the issue, hope that’s okay.
Could you remind me if you’re using pi-top OS or something else?
Did the fan get gradually louder? Duwudi mentioned to someone else that the fan has a maximum lifecycle, do you think that’s something that’s happened here?
-RezN
I’m running the latest pi-top OS.
The fan has always been loud since the beginning. I can understand it running at full speed when booting up. But it often turns on full speed when nothing is going on.
I don’t think it’s reached lifecycle as I’ve only used it very lightly (<100h).
I’ll email support as you suggested.
I just wanted to ask something here as I am new to the Pi-Top.
Because of some issues installing the program I want to run on Pi-Top OS, I am running Raspberry Pi OS.
After installing the Pi-Top drivers, the fan seems to be working fine connected to J2.
It kicks in almost silently on boot or/and at 55°C and turns off at about 49°C. I haven;t managed to get it any hotter.
When I install the fan on J8 and control the fan by the GPIO and option on the OS, then it kicks at 60°C at full speed and then turns off at about 50°C.
Is the 55°C the speed that it would kick in at when using Pi-Top OS? Are the current drivers able to run the fan on variable speed when using Raspberry Pi OS?
Thanks.
Dear @Riz, @RezIN @duwudi - Merry Christmas. … Like Dec 2020 I find myself with a very sick fan on the pi-top 4 and in Summer here, that’s “not cool”. … I’m going to have to hunt a fan tomorrow (27th) … probably ball bearing and print a new case top. … I’ve looked at your specs again and have reduced confidence - the actual fan look like 35mm x 35mm - and 3 wires. What are the specs of the installed fan please? max Voltage, dimensions etc … thx
If others have the data - please “yell”
