Pi-top [1] - battery

hi,

I have a Pi-top from mid 2016 after an initial use of the machine I did not use it until now.

I have been able to download and boot the new image that is available, but it seems that the battery won’t charge. The battery system tray indicates the battery is stuck at 10%

I have done some googling and it seems that the batteries can be bad and bad batteries happened with the earlier versions of the Pi-Top.

Is there a known fix I can apply? I’ve installed the latest OS as made available on the Pi-Top web site, and after 24 hours the battery indicator still says 10%.

Is there a fix I don’t know about?
Short of a fix is there anything that can be done for me? or, do I basically have a brick battery and must run the machine while plugged in all the time.

Thanks all