Pi top 4 not turning off

If i press the Power button for a while to turn it off the raspberry is shutting down but the pi top 4 Case is still running and its a 4 on the screen

Does anyone know how to fix this issue ?

hi @Gamer9867 !
I think this https://knowledgebase.pi-top.com/en/knowledge/eeprom-update-for-diy-edition might help you

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Thank you very much it worked !