Pi top 4 wont recognize the sd card

When i check the pi by itself it boots to pi top os just fine but when inserted into the pi top 4 the only thing that shows is a picture telling me to insert a sd into the device.
So far ive tried checking all connections, re flashing/installation of the sd, and ritualistic sacrifice of cloven-hoofed animals.

My battery is 100% charged, and when powering on both red and green lights on the raspberry pi blink for a bit and then turn off completely when the insert sd screen comes up.

Any advice/ assistance would be greatly appreciated.

Also im using the diy edition.