Hi, I own a Grey Pi-Top which I purchased April last year. It started showing a problem of not charging itself, I wanted to fix it, so I asked support for a help.
RezN from support said he can send a replacement battery since it’s still under warranty.
Now, at that time he said there was no battery stock which is Grey, so he said he is going to send a whole set of Grey Pi-Top to me.
After sometime, I was surprised to see, it was GREEN Pi-top set that arrived to me and not Grey.I asked RezN to replace it to Grey.
The problem is, he said there is a stock of Grey but I have to pay for shipping fee.
I’m really mad and can’t understand. Why do I have to pay for his mistake of sending wrong model color!?
I’ve packed the green pi-top  and is ready for returning and asked him to manage this. But until now I don’t hear from him, so I decided to write what happened to the forum.